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Beltone of WNY represents a Beltone, a national network of hearing care centers from coast to coast. Locally owned and operated in Western New York, we’ve been committed to helping our community hear better since 1940.

We’re here to help. 

When you visit Beltone WNY, our experienced hearing care professionals will work side by side you and your loved one to: 

  • Manage conversations  
  • Learn about hearing loss 
  • Make the most informed decisions 
  • Find the perfect hearing solution  
  • Navigate the journey with ease 

Meet your team.

Our expert team of hearing care professionals will help you understand hearing loss, personalize the best possible solutions, and make a smooth transition to healthy hearing.

Greg Watson

Greg is a hearing instrumental specialist with 15 years of experience working at Beltone hearing centers. In that time, Greg has helped more than 2,500 people get fit for new hearing care solutions. With a thoughtful approach and New York State license to evaluate hearing, remove ear wax, and fit patients with hearing aids, Greg is committed to finding the best possible solution for every hearing-impaired patient who walks into his office.

Greg resides in Clarence Center with his wife, Jaimee, and their two children, Jack and Celia. When Greg isn’t busy helping the world hear better, he can be found in ice rinks all over New York and Canada coaching his kids’ hockey teams. In the summer, Greg enjoys golfing and completing any DIY projects he can find.

Meeting Greg is a pleasure, and working with him to improve your hearing health and happiness is a joy.

Joe Vogtli

Joe was born and raised in Ellicottville, New York, before moving to North Carolina to serve in The United States Army. Eight years later, Joe’s back home and has been working with Beltone ever since. Joe holds his New York State Hearing instrument license and works extremely hard to find the most affordable solutions to helping you hear better.

Joe has a big personality, and that means customers always enjoy working with Joe every step of the way. When Joe’s not running between his offices, he can be found cheering on the Buffalo Bills and Sabres. Joe lives in Clarence Center with his wife, Andrea. Together, they are raising three teenagers (which is an accomplishment in itself!).

Joe promises to always work diligently to serve you.

Sue Muchow

Sue began working for Beltone after she brought her hearing-impaired husband into the office for a hearing evaluation. A patient care coordinator at our Batavia office since 2013, Sue is responsible for scheduling appointments, contacting insurance companies to verify benefits, and handling all other day-to-day tasks to ensure the office runs smoothly. Most of all, Sue is a friendly face who everyone loves to see when they enter the officer on McKinley Parkway.

In her spare time, Sue is a notable green thumb. She loves plants—which you will always notice in and around the office—and her flower and vegetable gardens rival the best in the area! Sue is a proud mother to her grown children and has two little grandchildren who brighten her day.

Nancy LaFond

Nancy is a patient care coordinator at the Beltone office in Batavia, New York, who handles all office tasks. A Beltone team member for over 25 years (wow!), Nancy can still remember when hearing aids needed to be adjusted with screw drivers (double wow!).

Nancy is a transplant from New Hampshire, which means her roots run deep with a love of Boston sports. But don’t let that spoil her for you—Nancy has lived in Batavia for over 40 years with her husband, Gary, and has enjoyed raising three children and a beautiful grandson right here in Western New York.

With all the experience Nancy brings to the table, you are in good hands when walking into the Batavia office!

Tara Andres

Tara is a patient care coordinator who splits her time on the clock between our Tonawanda and Williamsville locations. Aboard the Beltone team since 2014, Tara is a true asset to the company as she is responsible for billing and appointment scheduling at two different offices.

Tara is happily married to her husband, Ryan, and together they have a precious dog that occupies their time. If you have Beltone hearing aids and live in the Northtowns, chances are you have interacted with Tara! Rest assured, when you enter the Williamsville or Tonawanda locations, your hearing difficulties will be solved.

The Beltone blog.

You’ve got questions. We’ve got answers. Learn more about hearing loss, hearing aids, and hearing health in the Beltone blog.